I solve problems.
Case studies from UX professional Dan Willis' long career, one that has included mobile app design, visual design, interaction design, information architecture, content strategy, strategic development, and user research.
One of Canada's largest banks offers its customers innovative ways to manage their money, but has been less successful updating the tools used by its employees. Collaboration is limited, software is outdated and productivity is hindered.
Read MoreThe mobile team didn’t expect much from design and it showed in the Marriott phone apps. Business owners requested functionality; developers and their project managers estimated level of effort and requested assets; designers delivered assets.
Read MoreMarriott had a screen fetish. After several years of mobile product development, the organization had trouble thinking past each individual phone screen and conversations tended to get stuck on assets and business rules.
Read Moredan [at] dswillis [dotcom]
