Digital Product Design's Biggest Challenge
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ProductCamp DC, October 2014, Washington, D.C.
How do we open the design process to everybody, while protecting the expertise of each team member?
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Talks & Workshops
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Time to Spit on the Table
/Information Architecture Summit, March 2009, Memphis, Tenn.
Being inappropriate is a scary and powerful tool that user experience professionals should use more often, taking advantage of humor and non-traditional forms of communication.
Read MoreA Management Fable: The Little UX That Went a Long Way
/Information Architecture Summit, April 2008, Miami, Fla.
This presentation will deconstruct an illustrated fable about an intrepid little creature who introduces user goals to a development process that would have otherwise been dominated by royal business owners and technological black magic.
Read MoreEvangelism 101
/Information Architecture Summit, March 2005, Montreal
Frequently, an information architect needs to be as effective as an evangelist as they are skilled as a practitioner.
Read MoreProducing No-Duh Deliverables
/Information Architecture Summit, Feb. 2004, Austin, Texas
Whether you're preaching to the faithful or trying to convert the masses, one of the information architect's biggest challenges is to make necessarily complex solutions easily understood.
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