The Future of UX: Designing Data Experiences

The Future of UX: Designing Data Experiences

User Focus (UXPA DC chapter), October 2014, Washington, D.C.

The future of UX is the user who begins a task on one device, continues through many more interfaces across many platforms and many more devices and completes their task with little recognition of, or interest in the complexity involved. To stay relevant in the development of digital products, we need think at a higher level than screens or sites or devices.

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Doing Epic Work in Less-Than-Epic Places

Doing Epic Work in Less-Than-Epic Places

Giant Conference keynote, June 2014, Charleston, S.C.

You’re back in the office for the first time since attending the GIANT Conference. You’re overloaded with intellectual momentum, inspired by all the exciting things you heard in Charleston and the fascinating peers you talked to. You stare at your jam-packed inbox, but you can’t seem to focus on any of the messages. The silly grin that’s been stretched across your face all morning fades, your cheeks relax. And you think to yourself: Amazing people are doing amazing things ... but not here.

What you’re going to need at that moment will not come from some Tony Robbins/Dr. Phil type motivational speech. Instead, seasoned UX consultant Dan Willis will explore five specific tactics for doing epic work despite in whose offices you might be sitting as post-conference ennui crashes over you.

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All You Really Need to Know About Users You Learned In High School

Midwest UX, April 2011, Columbus, Ohio

User research? A fad! Personas? Like I don't know enough real people and have to make some up. Usability? Hey, if that shopping cart was good enough for Amazon, I'm sure it'll work just fine for us. Not everything requires user testing, okay? We learned plenty long before we read any of those fancy books or paid for conferences just to have late-night drunken conversations about taxonomies.

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Cranky Conversations About Users

UPA's UserFocus Conference, Oct. 2010, Washington, D.C.

A lively conversation with the audience around key user experience issues based on my blog, uxcrank.com. Topics included: The Cherry Blossom Effect (satisfying users by expecting less from them); Your Inner Lumper (the impact of our wiring on our work); and How People Choose (the practical ramifications of dealing with the human brain.)

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